Shipping Info

How We Personally Deliver Your Yurt

At Groovy Yurts we are nomads too. A few times a year we hop on the Groovy Truck and take off on an epic journey across the continent. Door to Door delivery is the essence of what we do! This is our ever infamous “DELIVERY TOUR”. This tour is designed to offer unbeatable savings on delivery and shipping fees, significantly reduce carbon emissions by carrying as many yurts as possible, and most importantly, to meet you!

Depending on the destination, time of the year, options and other special offers in place, door-to-door delivery of a yurt will cost between $899 to $1,099. Check our special offers section, or register on our mailing list to stay informed and up to date.

groovy yurts team packing up a container for a bulk order

Why Choose Groovy Yurts to Deliver Your Yurt

If we deliver your yurt directly, you may take advantage of our set-up assistance specials. Our team will both assist and teach you to set-up your yurt, offer you great yurting tips, care, and share Mongolian history and culture. (Some fees do apply) In essence, this is a half day to full day workshop you won’t want to miss! We will make certain you get the most out of your new beautiful dwelling. If you are thinking about purchasing a handmade authentic Mongolian yurt, please ask us about our delivery tours. We want to ensure all our customers have access to affordable delivery and set-up assistance.

Alternative Shipping Options

Our main warehouse is located in Alexandria, ON, an hour west of Montreal, QC. We receive regular shipments here from Mongolia throughout the year. We can ship your yurt to you directly by train, or air, on request. Shipping costs are based on weight and location, so fees can be far higher than our Groovy Delivery Tour.
Contact us directly for a precise quote. Yurts of 7-walls (26’) and larger are heavier and cost more to ship. The same can apply to platforms or traditional furniture.

Delivery Tour

At least once a year we make our delivery tour throughout North America. This “public transport” system allows us to offer unbeatable delivery charges, while reducing emissions. It also allows us to meet our customers personally and to help set up their yurts.

Check our special offers section, or register on our mailing list to stay informed.

Groovy Yurt shipping services across North America

Direct Delivery

Within certain perimeters, locations and pending seasonal timing, we can direct deliver ourselves to your door. At the time of purchase, our team will provide a quote for delivery.

Shipping via Third Party Carrier

We offer shipping for both parcel shipments (under 150lbs) and larger crate/pallet shipments throughout North America and to many international destinations.

Upon receipt of full payment, we will proceed with the packaging of your order

While we make every effort to process your order promptly, depending on the demand at the time of payment, it can take an average of 3-14 days for your order to be processed before shipping.

Once your order has been shipped, you will receive an email from us with the tracking information. We highly recommend tracking the shipment daily so that you can be ready for the arrival of your order.

All parcel and crate shipments are booked via third-party carrier. While we can usually provide an estimated transit time, for various reasons, shipments can be delayed.

Crate and Pallet Shipments: For larger orders, up to 96″ in length, we will book a door-to-door, lift-gate delivery for you. If the order exceeds these dimensions, you will either need to have extra hands present to support the load as it is lowered off of the delivery truck, or you will need to have a forklift on site to offload. We will notify you of which option applies to your shipment.

If you notice any damage upon the receipt of your order, please take pictures, make a note on the Bill of Lading and contact us immediately by email: selina@groovyyurts.com or by phone: 1-888-476-6899 .

Should you decide to return your order, please contact: selina@groovyyurts.com. Orders will be refunded on a case-by case basis. If your order is returned in good condition, we will usually refund the order minus the initial and return shipping costs.

offloading a truck full of yurt equipment

Pick-Up

You are always welcome to come directly to our Groovy Farm in Alexandria, Ontario to pick up your yurt, yurt parts, or furniture.

Our pick-up hours are Monday-Friday from 9:00 a.m. – 4:30 p.m.

Please let us know of your intended pick-up time at least 24 hours in advance so that we can have someone present to assist you with your order.

If you are picking up your yurt or a large parts order at our warehouse, ask us about the spacial requirements to transport your order.

EUROPE, OVERSEAS, SOUTH AMERICA and BULK ORDERS

We have a representative in Switzerland who can help with shipments within Europe and overseas. Shipping a single yurt overseas can be extremely costly. It is most cost effective to consider orders of eight (8) or more yurts, when shipping overseas. In this case we can usually arrange significant shipping discounts (for larger orders) to the local harbor. Ask us for a quote!

Shipping Info

Shipping Info

Alternative Shipping Options

Delivery Tour

Direct Delivery

Shipping via Third Party Carrier

Pick-Up

EUROPE, OVERSEAS, SOUTH AMERICA and BULK ORDERS

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